Terms & Conditions
Please read these terms and conditions carefully before using our services.
Last updated: January 2025
1. Acceptance of Terms
By accessing and using the Thermofriz Products Company website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.
2. Company Information
Thermofriz Products Company is India's pioneer in acoustic solutions, established in 1958. Our registered office is located at 1st Floor, Ozone Centre Mall, Sector 12, Faridabad, Haryana – 121007.
3. Products and Services
Thermofriz offers a comprehensive range of acoustic solutions including:
- Wood Wool Acoustic Boards
- Synthetic Acoustic Products
- Glasswool Solutions
- Acoustic Doors and Noise Barriers
- Turnkey Acoustic Project Solutions
- Acoustic Consultation and Testing Services
4. Product Specifications
All products are manufactured as per Indian Standards (IS: 3308), British Standards (BS: 1105), and German Standards (DIN: 1101). Product specifications, including NRC ratings and fire safety certifications, are provided for reference and may vary based on installation conditions.
5. Quotations and Pricing
All quotations provided are valid for 30 days unless otherwise specified. Prices are subject to change without prior notice. Final pricing will be confirmed at the time of order confirmation.
6. Orders and Payment
Orders are confirmed upon receipt of advance payment as specified in the quotation. Payment terms vary based on project size and client agreement. Standard payment terms include:
- Advance payment: As per agreement
- Balance payment: Before dispatch or as per agreed terms
- GST and applicable taxes will be charged as per government regulations
7. Delivery and Installation
Delivery timelines are estimated and subject to material availability and production schedules. Installation services, where applicable, are scheduled after delivery confirmation. Any delays will be communicated promptly.
8. Warranty
Thermofriz products come with manufacturer warranty against defects in materials and workmanship. Warranty terms vary by product category. Warranty does not cover damage due to improper installation, misuse, or normal wear and tear.
9. Limitation of Liability
Thermofriz Products Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or services. Our liability is limited to the value of the products supplied.
10. Intellectual Property
All content on this website, including text, images, designs, and logos, is the property of Thermofriz Products Company and is protected by applicable intellectual property laws. Unauthorized use is prohibited.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in New Delhi.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Thermofriz Products Company
Email: thermofriz@gmail.com
Phone: +91 92172 28999
